Troubleshooting Performance Reports
Quick troubleshooting
|
Issue |
What to check |
|---|---|
|
Cannot see Performance Reports tab |
Confirm the signed-in user is Admin or Root. |
|
Next disabled on view step (store) |
For Store level, choose a rooftop from Select a rooftop before continuing. |
|
Next disabled on cadence step |
Pick a cadence and add at least one recipient (first, last, email). |
|
Next disabled on metrics step |
Select at least one metric tile in the inbound and/or outbound sections that appeared. |
|
Editing a report |
Open the row’s Edit action; the wizard reopens with saved values. |